The other day I was in São Paulo and I went to visit a giant coworking in the city. The experience was very interesting in the sense of seeing how the world is changing at an extraordinary rate. When I was little, I heard it from my parents, but today, I confess that I am more surprised than they were astonished. And, to confirm this, I heard from my own father, one of those days: "It is very difficult to follow this world". My father is 76 years old and my grandmother 90.
I have been following this movement of startups and people looking for innovation and improvements all the time. I have also seen social changes, in which the new generations understand that everything must be allowed and accepted: sex change; relations with several partners; remote jobs; meetings between families where communication at the table takes place via whatsapp… Anyway, everything is ok for them.
But, I confess that for me many things are still questionable. I am not saying that changes are not good, because they are. They bring new energy, new opportunities. However, I see that there are still things to think about that I always mention: people and human relations.
That same day, I returned home by subway and, in the middle of that anthill of people, I stopped in a corner to simply observe that troop that was plugged into the internet and unplugged at the time. They walked like zombies, without even looking to the side. There were headphones and cell phones everywhere. When not, he found one or the other walking to the next station, reading a book while his legs carried them.
We are experiencing disruptions: industry 4.0; chatbot; Watson; Whatsapp; facebook, instagram; youtube; User experience; mindfullness… So many tools, terms and concepts that depress us if we decide to stay in touch with all of them. I wonder if all this speed does not cause other setbacks.
I know people who are afraid of tomorrow, of not getting a good job, of not being good enough to support themselves in the face of this flood of unemployment.
It seems disconnected, however, the reality is that in order to keep up with so many changes that occur so quickly, one has to be in a hurry to walk and calm in breathing; otherwise… it's crazy!
My grandmother, who is 90 years old, drives alone and is a widow, and has been trying for more than 3 months for someone from Eletropaulo to go to her house to change the light board, as she is having a power leak and her bill is constantly increasing .
The answer we get is for her to stay for 10 business days in her home that someone will go there to do that. And this story is already being repeated for the third time.
Hence I ask myself: so much agility for so many things, but, where is the concern with the quality of life of the elderly? We have to change our mind, yes, always; but we must also understand that the world is made up of people who do not necessarily have a whatsapp to send the picture of the light board; it is done by people who do not know what it means to scan and attack a document.
I could stay here talking about countless changes that I see and that I like or dislike. However, what really scares me is thinking about how human relations will be in five, ten years!
Will there be an eye-to-eye moment? Or it will be all by message - typed, say it in passing, because this new generation even apologizes for being recording and, when it doesn't, asks: “why don't you type instead of recording?” I understand many points of view, but I feel a certain sadness when I think that agility takes the price of distance and coldness. It is so much connectivity that it ends up disconnecting people from different generations.
The point of reflection remains: how fast will we be able to keep up with all this?
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