Initiative seeks to contribute to the company recovering part of the revenue lost due to default and can use the resources to invest in its business
Serasa Experian has just launched a collection solution aimed at micro, small and medium-sized companies, Debt Recovery, which can help the entrepreneur to recover part of the lost revenue due to default. The solution allows companies to charge digitally, by sending SMS and e-mail, and to negate defaulting customers, whether they are companies (legal entities) or consumers (individuals). For each debt to be collected, the company will pay the maximum amount of R$ 10.00, regardless of the amount to be recovered or the chosen collection model.
The current moment of economic uncertainty has imposed a new pace on business, with entrepreneurs needing to reinvent themselves. However, this is often not possible due to the lack of resources due to a drop in sales or an increase in defaults. According to a survey conducted by Serasa Experian in June this year, around 5.6 million micro, small and medium-sized companies were in default. Also according to data from Serasa Experian, the total debts negative in June this year total almost R$ 100 billion.
According to the vice president of Small and Medium Enterprises and Digital Identity at Serasa Experian, Cleber Genero, the solution, in addition to helping to bring breath to the creditor, also ends up being a positive instrument for the debtor. “Upon receiving the amount due, the entrepreneur has revenue to pay off his own debts or invest, for example, in expansion or change of route. As for the debtor, when paying off the debt, he returns to the market and can get credit to invest in his business ”, he says.
Among the benefits offered by the solution is the customization of the billing format, in which the customer can choose how he wants to carry out this process. Another difference is that all stages can be digital, which facilitates and optimizes the time of the company and employees.
“Providing a tool to help our client recover part of his credit is extremely important, especially in this time of adversity when entrepreneurs are struggling to maintain their businesses and their employees. The Debt Recovery solution is a complete tool to collect effectively and track everything in one place. We are always looking for solutions that can support the micro, small and medium entrepreneur in the different moments of their journey ”, concludes Genero.
The new solution is available on the Empresas portal, the Serasa Experian e-commerce aimed at small and medium-sized companies, and is totally accessible and digital. To acquire, the entrepreneur can buy a credit package, with cost starting at R$ 30.00. With this, the entrepreneur will have a balance in e-commerce and will be able to charge, negate or charge and negate at the same time, or even consult CNPJs or CPFs. To know more, click here.
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